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Subscription services

Online access information (English journals)

Online access to English journals is granted only to the subscribers of the (printed) journal as a free, additional benefit.

Available are:

For non-English language journals, please visit your regional Quintessence office.

New Users
Are you a current Quintessence journal subscriber, but have not yet used the online editions? Please visit Quintessence's US website at for your personal user name and password to get the most out of your subscription (requires customer account number and subscriber number).

To obtain access to your journals please follow these two steps:

1. Registration
Please visit Quintessence's US website at to register.

Use your customer account number (found on your invoice) and the subscriber number '0000' to log in and create a username and password of your choice. It may take a few days until the username and password are ready to use for login.

Please do not share these numbers with anyone, as access to your account by any other party will result in the invalidation of your access code to the online edition.

Please be advised that Quintessence Publishing respects your privacy and takes the security of your information very seriously. We will not disclose your personal data to third parties. We therefore take a number of responsible steps to ensure that your data remains confidential and that its integrity is maintained.


2. Login
With your chosen username and password you can access the online versions of the journals to which you subscribe. Visit the journal's website, log in and enjoy reading articles online.

Renew Subscriptions
Don't let your subscription expire! You will receive an invoice towards of the end of your current subscription. Prompt payment will ensure continuity of delivery and online services. For any renewal queries, please contact

Would you like to receive Quintessence publications? Use this area to order a print journal subscription and get online journal access as well (for each journal you have subscribed to, online access takes one to two weeks for processing).

Back issues
For back-issue availability, please contact, or your regional Quintessence office.

Forgotten Your Password?
For current subscribers who have an online account, but have forgotten your user name and/or password please contact

Claims for non-receipt
Please contact regarding claims for non-receipt. Claims for missing journals will be serviced only within 6 months of publication date. Otherwise, single-issue price will be charged on missing issues.

Changes of address
Please send address changes to, or Quintessence Publishing Co Ltd, Quintessence House, Grafton Road, New Malden, Surrey, KT3 3AB, UK.

Institutional IP-based access

How does Institutional IP-based online access work?
This service is provided from our US Quintessence office ( When a user visits, the Quintessence server checks to see if the requesting computer is listed with internet IP addresses provided by a subscribing institution. If it is, the reader will be able to use all those services enabled for institutional readers. For institutional subscribers, there are no usernames or passwords to remember, and access is available for up to 25 computers at one time.

Problems with online access
If you experience any problems with online access, or have any other technical queries, please e-mail

As a librarian, do I need a username and password to access the online journals?
Individual users at institutions do not need usernames and passwords if you have submitted authorised IP addresses. As a library administrator you will need your username and password to update your registration account details.

I am a librarian and I need to change the IP address details that Quintessence has registered for my institution. What should I do?
Please send IP address details by email to

My institution has a subscription to a Quintessence journal and access to the website, but I'm not able to see the full text of articles. I am prompted for a username and password. Why is this happening?
When this happens, it means that the IP address for your machine is not being recognised by our computer. This failure may be caused by one of the following:

  • Your institutional subscription has not yet been activated.
  • The person who activated the online subscription did not enter in all necessary IP addresses for your institution. Please talk to your librarian, and let them know you are having difficulties.

For other subscriber services and information, please contact us at, or your regional Quintessence office.

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