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International customers

You will be charged a shipping cost for the total weight of your order. Orders will be despatched using international couriers or airmail. Upon entering the shipping country, deliveries enter the postal system of the country concerned. Orders should reach you within seven days of despatch for European destinations, and within 14 days of despatch for the rest of the world.

The prices payable for goods are as set out in the website, and VAT will be added where applicable (books are currently zero rated, but VAT applies to multimedia). Customers ordering for delivery outside of the UK will be responsible for payment of any local taxes payable including VAT, and will be required to pay extra for delivery and clearance where necessary.

Customs Charges
If you are ordering goods for delivery outside of the UK, please note that your consignment may be subject to import duties and taxes, which are levied once the goods reach the country of destination. Any such charges levied in relation to customs clearance are the customer's responsibility. Quintessence has no control over additional charges in relation to customs clearance. We recommend that you check with your local customs officials or post office for more information regarding importation taxes/duties that may be applicable to your online order.

We ship all over the world, with a selection of methods.

Customers from the USA and Canada, please visit
Customers from Germany, Austria and Switzerland, please visit

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