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Quintessence Publishing

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Privacy Policy

This notice describes the privacy policy of Quintessence Publishing Co Ltd. By visiting quintpub.co.uk, you are accepting and consenting to the practices described in this Privacy Policy.

When you register with Quintessence or place an order with us, we require your name, invoice and delivery address, credit/debit card number and expiry date (unless you use an alternative payment method), email address and telephone number. This information allows us to fulfil your order and notify you of its status. All orders are fulfilled using a third-party service provider. We therefore pass on your information to our service provider so that your goods can be delivered to you. Our service provider has assured us that the confidentiality of your information is protected; it is neither passed on nor used for any purpose other than to deliver your ordered goods.

From time to time, we may include inserts advertising our goods and services with your ordered products to inform you about special offers or events we think may be of interest to you. This is done via email and post. It is therefore important that your data is available to us, so that we can continue to provide you with a first-class service. You always have the option of opting out of our marketing materials.

We use your IP address to help diagnose problems with our server and to administer our website. Your IP address is also used to help identify you and your details on our database. 

We monitor customer traffic in order to help us develop and improve our website. In order to enhance your use of the website you will be given a session ID, which will only last for the duration of that visit to the site. Each time you visit the site you will be assigned a different session ID.

By submitting your information you consent to the use of the information as set out in this policy. If we change our Privacy Policy, we will update this page. 

Cookies
Our site uses cookies to keep track of your visits to our website. A cookie is a small file that can be stored by your browser on your computer's hard drive. We may use these for a variety of purposes, such as to save your password so that you don't have to re-enter it every time you visit our site.

You can usually change your browser so that it will not accept cookies.

Security of your information
We follow strict security procedures regarding the storage and disclosure of information that you have given us. This is to prevent unauthorised access or unlawful processing of your personal information. We keep your information confidential and store it on a secure server, which is password protected, and protected by a firewall. We use secure socket layer software (SSL) to encrypt all of your personal information including your credit card number and your name and address. Quintessence's internal procedures cover the storage, access and disclosure of your information.

Non-disclosure to third parties
We will only disclose your personal data to third parties if this is required for the purpose of completing your transaction with us. 

We use your information only as set out in this Policy and will not sell, rent or pass your information on to others for marketing purposes without your express consent.

We may also release account information if we believe in good faith that this doing so is reasonably necessary to comply with the law.

Your consent
By submitting your information and using our website, you have consented to allow us to use your information in this way.

Please be so kind as to inform us should you no longer require our products and services and wish to be removed from our database.